Employers and Manufacturers Association (EMA) Northern - Transform Business Results

Transform Business Results

Learn how the four communication styles think, behave, or speak differently and discover how to adapt your approach to drive sales, connect teams, improve communication and enhance performance.

Gain practical knowledge to help you succeed in areas such a s communication, cybersecurity, and health and safety.


The Complete Puzzle People Programme

You will learn how to:

  • Improve communication with colleagues, customers, and all other stakeholders.
  • Build better relationships to influence productivity and growth with internal and external. customers i.e. management, sales, service, projects, and operations.
  • Connect teams to collaborate and drive performance, develop positive, productive work cultures.
  • Reduce miscommunication or conflict at work.

Cost:

Buy All (includes all five modules)
Member: $199 +GST
Non Member: $249 +GST



Communication

The first module ‘Introduction to Puzzle People’ provides a brief overview of all four styles. It includes a self-assessment tool to discover your own unique communication profile.

The next four modules take an in depth look at each style. Learn how to communicate more effectively to improve outcomes for all stakeholders, they include:
  • The Decider – the direct, results focused, driven communicator
  • The Investigator – the thoughtful, analytical, curious communicator
  • Supporter- the diplomatic, friendly, caring communicator
  • Influencer- the creative, social, enthusiastic communicator


Who is this eLearning programme for?


The Puzzle People programme benefits everyone to help gain insight into self, colleagues, customers, and other stakeholders to build better relationships and achieve more.

What you will learn:


  • Understand the four communication styles
  • Discover your unique communication profile -this is your personal puzzle
  • What each style likes and how to recognise them
  • How to adapt your communication style to benefit different situations or relationships
  • The value each style contributes to teams, projects, problem solving or decision making
  • The impact when certain behaviours are amplified or left unchecked

Each module takes about 15-25 minutes and represents 2.5 hours of learning. The modules can be completed at the learner’s pace, rather than all at once, making it easy to space the modules into chunks. The modules stay available for learners to go back for refresher training for 6 months.


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New Zealand

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