Employers and Manufacturers Association (EMA) Northern - The EMA COVID-19 Business Resilience

The EMA COVID-19 Business Resilience

Advice and information on where to get help

Welcome to our COVID-19 Dashboard




We are working everyday with New Zealand Government to keep up to date with the latest developments, give them feedback from you, and get answers to the questions that you tell us are most concerning you. Here we give you some information and pointers of where to go for more detail, our other contact details, and provide some useful policies for you to download for free.






Essential help for businesses


Call our AdviceLine on:
NZ 0800 300 362



0508 373 388

Check if you are able to operate as an essential business





Latest help for businesses


Details for essential businesses, released on March 25.


Last night, March 23, the Government made additional announcements on essential businesses. 


A few key points follow but all the updates and latest list can be found here


• Dairies to stay open, with “one-in one-out” rule 
• Food delivery prohibited, except meals on wheels and delivery of food not pre-cooked 
• Liquor stores closed, unless within a Licensing Trust Area and with “one-in one-out” rule
• Self-service laundries can stay open, two-metre physical distancing to be enforced
• Retirement villages included as an essential service 
• The Warehouse to close stores to the public 
• Bunnings, Placemakers, Mitre 10 and other retailers essential to the supply chain for building and construction can stay open to trade customers for essential purposes only 
• The Tiwai Point smelter exempt from closure · NZ Steel shut down in a way that allows for production to recommence easily
 • Pulp and paper plants to shut down non-essential elements in a way that allows for production to recommence easily while maintaining essential production
• Methanex to remain in production, but at a scale consistent with stability of gas supply.




Download our Working from Home policy for free.


5 Working from Home Policy 2020.pdf




We are keeping track of the questions you most frequently ask and updating them regularly:

 download FAQ here



Government assistance package for business announced March 22 


The Government has announced it’s $12.1 billion business continuity package, which represents 

4 per cent of Gross Domestic Product (GDP)


The $5.1 billion in wage subsidies and the leave payment scheme for all kinds of workers will likely be most valuable to you. 


The EMA is helping support the Government’s package by funnelling employers through to MSD where they can apply for this help through:




Employer application form 


Self employed/contractor form




Please do not hesitate to contact our AdviceLine on 0800 300 362 on this or any other Employment Relations or Human Resource matters. 


Please also join our EMA community through the NZ Coronavirus Facebook Discussion Group to exchange ideas and share knowledge and best practice with your peers.




 Make Plan

 By having a Business Continuity Plan (BCP), you will be more prepared for disruptions to your business caused by the impact of COVID-19.

Tip 1: The following link provides a step-by-step guide to help you develop a BCP.

Tip 2: You can also see examples of how other companies have implemented their BCPs.


Business continuity planning




At home

The information presented here explains how to care for yourself and others who may have COVID-19 at home.

Tip 1: See practical strategies for reducing the spread of COVID-19 to others.

Tip 2: You need to know how to make contact with health professionals without putting others at risk. 


Ministry of Health guidelines





At work

The information presented here provides strategies for help in protecting your workplace from spreading COVID-19.

Tip 1: The information includes tips your workers can follow to reduce the spread of COVID-19 to others.

Tip 2: Information for specific groups is also provided, such as health professionals, travellers, Aged Care Providers, Border security, airline crews, hospitality staff.


Information for your workplace




Mental Health​​

Your mental wellbeing and those of others may be adversely affected by the impact of the COVID-19. See here for advice on how to manage your mental wellbeing.

Tip 1: Strategies for taking care of children and alleviating their fears surrounding COVID-19.

Tip 2: Important mental health hotline numbers.


Supporting your mental wellbeing



Everyone is being encouraged to avoid all non-essential travel overseas. Also, anyone except for those from Pacific countries must self-isolate for 14 days on arrival. If you are travelling overseas, register with Safe Travel beforehand.

Tip 1: Understand what your travel and medical insurance will and won’t cover.

Tip 2: Keep up to date on travel restrictions and potential self-isolation during and after travel.


Updating travel information





There is likely to be ongoing disruption to businesses as COVID-19 spreads.

Tip 1: See here for advice and guidance for New Zealand export businesses.

Tip 2: Be proactive with your employees and business partners, keeping them informed on how your business may be affected


 Preparedness for COVID-19




There is likely to be ongoing disruption to businesses as COVID-19 spreads.

Tip 1: See here for advice and guidance for New Zealand export businesses.

Tip 2: Be proactive with your employees and business partners, keeping them informed on how your business may be affected.


Guide for exporters



 Expect disruptions to global supply chains as shipping routes slow and change around COVID-19.

Tip 1: The impact of supply chain disruptions will have ongoing ramifications for importers as they potentially seek new global suppliers.

Tip 2: See here for advice and guidance from New Zealand Trade and Enterprise (NZTE), Ministry for Primary Industries, Ministry for Foreign Affairs and Trade, and Customs.



If you are having difficulties or concerns about meeting your normal tax obligations due to the effects of COVID-19, Inland Revenue has a range of ways to help depending on your circumstances.

Tip 1: Get in contact with your bank if you’re experiencing cash flow issues, especially in regard to loan repayments or lack of funding.

Tip 2: See here for advice about tax relief and assistance to people affected by the downturn in business due to the impact of COVID-19.​


Where to get help



Understand employer’s duty of care in the event of a COVID-19 pandemic.

Tip 1: Understand your obligations to your employees if you have to down-size or close your operations.

Tip 2: See here for employer hotline numbers and useful links. Call AdviceLine on 0800 300 362

Employment advice

Ministry for social development



    Businesses looking to protect the health of their employees by supporting staff working from home, have led to a surge in demand for video conferencing technology and other collaboration tools.

    Tip 1: Consider the integrity and security of your IT systems in your BCP, particularly how you will safeguard your data.

    Tip 2: Know what to do if a data breach does occur.

    Working remotely

    Updates on current situation

     Keep up to date with credible, trustworthy and New Zealand specific information.

    Tip 1: Continue to keep your employees and your business partners up-to-date with changes to your business plans.

    Tip 2: Encourage your employees to seek credible and trustworthy sources of information about COVID-19 in New Zealand.


    Ministry of Health







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