Employers and Manufacturers Association (EMA) Northern - The Ultimate Team Leader

The Ultimate Team Leader

Excel at supervising, growing and leading your team
Who's this programme for?
Intermediate: Comprehend, Apply and Analyse 

If you're currently working as a team leader, supervisor or manager, or aiming to become one, this extensive programme is ideal. It's the perfect investment for any team leader wanting to build and lead powerful teams within their organisation.

Where and when: six days, one day per month: 9am–4pm​

S1 - Feb 19, Mar 19, Apr 09, May 20, Jun 16, Jul 22
S2 - Apr 02, 29, Jun 03,  Jul 01, 29, Sep 16
S3 - May 11, Jun 12, Jul 14, Aug 14, Sep 14, Oct 12
S4 - Jun 4, Jul 02, Aug 06, Sep 08, Oct 15, Nov 12
S5 - Sep 23, Oct 13, Nov 17, Dec 03, Feb 09 (2021), Mar 09 (2021)
S6 - Nov 2, Dec 7, Feb 15 (2021), Mar 15 (2021), Apr 12 (2021), May 10 (2021) 


Oct 08, Nov 05, Dec 10, Feb 04 (2021), Mar 04 (2021), Apr 08 (2021)


May 05, Jun 11, Jul 02, Aug 07, Sep 17, Oct 14


What you'll learn:​

Exceptional team leaders skilfully adapt to workplace situations and personalities through determining the appropriate leadership and communication styles required to achieve the best outcomes. They utilise their leadership skills to empower individual and team performance through competent planning, performance management, problem solving, coaching, motivating and delegation. Consistently implementing the key competencies of leadership they develop respect and proactive team morale.

These essential skills form the backbone of this comprehensive 6-month programme for team leaders. Participating in this series of modules will help leaders succeed in their role by providing new insight into the key competencies of leadership and how to accurately analyse a variety of circumstances and deal with challenging or potentially stressful situations they are likely to face in the workplace.

Block 1

  • Communication skills for leaders
  • Understand and overcome communication barriers
  • Strategies to resolve workplace conflict and difficult behaviours

Block 2
  • The difference between leading and managing.
  • Leadership styles – when to use them
  • Competencies of effective leaders
  • SMART goals and performance plans

Block 3​
  • Types of power and influence available to managers
  • Building a high performing team
  • Theories, concepts and strategies to motivate team members

Block 4
  • Organisational structures and values
  • When and how to use four ways to develop your staff: train, coach, mentor, and delegate
  • Giving the right feedback at the right time: praise, positive, constructive and reprimand
  • Key principles and strategies to delegate for success.

Block 5
  • Principles of motivation – process of application
  • Developing and leading workplace engagement
  • Developing high performing teams
  • How to improve performance and solve performance problems

Block 6
  • Effectively Leading Workplace Diversity
  • Dealing with and resolving conflict

After, you'll be able to…
  • Lead your team to achieve organisational objectives.
  • Adapt your leadership behaviour to suit different situations.
  • Resolve poor performance and misconduct issues while complying with disciplinary policies.
  • Use time more productively and delegate simpler tasks to others. Coach others effectively. 
  • Resolve and manage conflict, building positive workplace relationships.
  • Set performance goals and motivate others to achieve them!

What's included?
The programme is delivered in a highly interactive one-day-a-month format. This reduces the pressure of managing their workload amongst training. It also means they can leave each course with a set of new skills that can be practiced in their organisation before the next course. It is the perfect investment for any team leader wanting to build and lead powerful teams within their organisation. 


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