Employers and Manufacturers Association (EMA) Northern - Supervision - An Introduction

Supervision - An Introduction

Know the key skills for managing the work of others

Certification you can receive

National Qualifications Framework Record of Learning
Book two or more of your team to attend the same course on the same day and save!
Simply use discount code "Group" when booking online.

  First Booking Subsequent Bookings Example Booking for Two
Member (Early Bird) $640.00 $450.00 $1090.00 (saving $190.00)
Member (Standard) $740.00 $450.00 $1190.00 (saving $290.00)

Terms and conditions apply, find out more here.

When you manage other people, you need to balance your own development alongside managing and leading your team. This popular one-day course will share many of the tools you need to cope with this juggling act.

You’ll work on a number of skills relating to motivating and leading teams, as well as good practice in communication and objective setting. If you are new to your leadership role, you will find this workshop provides you with an excellent introduction to supervision, and is a good stepping stone to our other team leader programmes.


If you are a new supervisor or team leader, or you currently work in the role but have had no previous training in supervision, this course will give you a solid set of skills to support team management.


So that you can confidently supervise and lead your team, this workshop is designed to support everyday tasks from delegation to handling conflict:
• What is supervision?
• The role and responsibilities of the supervisor.
• The ideal qualities, characteristics and skills needed for supervising people.
• How to make the transition to a supervisory position.
• The benefits of delegation and how to do it well.
• Understanding different motivations.
• The Win/Win principle of conflict resolution.
• Structuring an effective 1:1.
• The communication process - listening, questioning and clarifying.


• Effectively and confidently instruct a team of people.
• Understand the key principles of supervision.
• Motivate and develop your team to continuously improve performance.
• Deal with difficult situations confidently and decisively.

1312 Version 5 | Level 3 | Credits 3
Give oral instructions in the workplace.

 nb. This is a post workshop option   


Ash Dixon, Will Moore

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