Employers and Manufacturers Association (EMA) Northern - Debt Recovery - Mastering the Credit Management Process

Debt Recovery - Mastering the Credit Management Process

Get paid with good credit management and a structured collections process


Book two or more of your team to attend the same course on the same day and save!

Simply use discount code "Group" when booking online.

  First Booking Subsequent Bookings Example Booking for Two
Member (Early Bird) $440.00 $340.00 $780.00 (saving $100.00)
Member (Standard) $490.00 $340.00 $830.00 (saving $150.00)

Terms and conditions apply, find out more here.

Who’s this course for?

Intermediate: Comprehend, Apply and Analyse 

If you’d like to improve debt collection and the credit management processes for your organisation, this course is for you. As well as small business owners, it is most relevant for anyone working in accounts receivable, credit management or credit control.

​What you’ll learn:
If you want to keep your organisation financially sound, proper debt collection and credit management is essential.

On this course, you’ll get the most up-to-date techniques and strategies to manage this area of your business. And we’ll offer practical guidance on avoiding litigation, using terms of trade and maintaining positive customer relationships as you collect the money you’re owed.

After, you’ll be able to…

  • Assess or create a credit application form
  • Create, implement and communicate effective credit policies
  • Manage credit risk by analysing financial statements
  • Improve your strategy to maximise collections and not lose customers
  • Understand the legal process relating to debt collection
  • Execute your own primary-stage legal work to save money​​

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