Employers and Manufacturers Association (EMA) Northern - Certificate in Business (Introduction to Team Leadership) (Level 3)

Certificate in Business (Introduction to Team Leadership) (Level 3)

Boost your first line management skills and build high performing teams

Auckland Series 1: 8-10 August, 6-7 September, 29-30 October, 29-30 November​

Who’s this course for?

Whether you’re looking for a promotion into a supervisory or team leader position, or you’re already working at that level, this comprehensive learning programme is extremely valuable.

What’s included?

  • Giving clear oral instructions that will get your team doing the right things right away
  • Giving and responding to feedback to improve everyone’s performance
  • Building your team to self-motivate, perform better and increase quality
  • Confidently managing interpersonal relationships: interviews, resolving conflict, building collaboration and more.

What you’ll learn:

How you deal with people personally often dictates the results achieved by your team. This comprehensive study programme looks at the communication skills necessary to build and unite your team.

The Certificate in Business programme will enhance your management skills and give you tools to help confidently interact with employees. Over the course of four two-day blocks, you’ll discover new ways to take charge in your organisation, minimise workplace disruptions and resolve conflict. You will also discover how communication skills can manage and improve quality.

Learning astute communication tactics for different situations will increase your confidence as a first line manager, ultimately boosting quality and output.

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