Employers and Manufacturers Association (EMA) Northern - Performance Management - The Fundamentals

Performance Management - The Fundamentals

Performance Management - The Fundamentals
Tools and techniques to make tough conversations at review time easier

Certification you can receive

National Qualifications Framework Record of Learning


Book two or more of your team to attend the same course on the same day and save!

Simply use discount code "Group" when booking online.

  First Booking Subsequent Bookings Example Booking for Two
Member (Early Bird) $990.00 $810.00 $1800.00 (saving $180.00)
Member (Standard) $1090.00 $810.00 $1900.00 (saving $280.00)

Terms and conditions apply, find out more here.

Who’s this course for?

Have you been managing performance reviews for a while, but want to create a more effective process? If you manage staff and want to learn best practice for performance appraisals, this course is for you.

What’s included?

  • Tips and techniques to improve the performance management process; gain a framework to set expectations, give constructive feedback and review progress
  • A comprehensive review of performance appraisals, including conducting appraisal interviews, dealing with excuses, active listening and questioning
  • How to define the criteria for what achievement looks like, and understand the best methods to set and communicate expectations.

What you’ll learn:

During this two-day course you’ll discover techniques to tackle tough conversations, strategies to overcome the issues and solutions to common problems in performance management processes.

You’ll be equipped with the tools that cover all aspects of performance management, from induction through to formal appraisal methods


24874 Version 2 | Level 3 | 4 Credits

Demonstrate knowledge of performance management in an organisation.

nb. This is post-workshop option

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