Employers and Manufacturers Association (EMA) Northern - Emotional Intelligence

Emotional Intelligence

Raise your Emotional IQ to improve communication and boost performance

SAVE MONEY WITH MEMBER GROUP BOOKINGS

Book two or more of your team to attend the same course on the same day and save!

Simply use discount code "Group" when booking online.

  First Booking Subsequent Bookings Example Booking for Two
Member (Early Bird) $690.00 $490.00 $1180.00 (saving $200.00)
Member (Standard) $790.00 $490.00 $1280.00 (saving $300.00)

Terms and conditions apply, find out more here.


Who’s this course for?
Intermediate: Comprehend, Apply and Analyse


If you are a manager or team leader and want to understand how to handle your own and/or other people’s emotions at work, this one day course is for you. Combining this course with some focused practice will allow you to boost your ‘Emotional IQ’ and increase your personal effectiveness.

What you’ll learn:
Sometimes emotions get in the way of good communication or performance. But once you take some of the emotion out of a challenging situation, things run more smoothly. You can calm everyone down and get to work dealing with the actual issues. Being able to do this requires a solid level of emotional intelligence.

This one-day course builds your emotional intelligence by giving you the ability to recognise and understand emotions, and their respective impact on behaviour and attitudes. Improving your emotional intelligence will give you essential skills for handling workplace challenges, improving relationships, motivating people and managing your team more effectively.

After, you’ll be able to... 

  • Understand Emotional Intelligence and its core competencies
  • Keep your balance under pressure and apply your EI to communication, leadership and motivation in the workplace
  • Use EI to resolve conflict by successfully dealing with negative emotions and difficult behaviour
  • Boost your Emotional IQ through awareness and practice.

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New Zealand

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