Employers and Manufacturers Association (EMA) Northern - Emotional Intelligence

Emotional Intelligence

Raise your emotional IQ to improve communication and boost performance


Book two or more of your team to attend the same course on the same day and save!

Simply use discount code "Group" when booking online.

  First Booking Subsequent Bookings Example Booking for Two
Member (Early Bird) $690.00 $490.00 $1180.00 (saving $200.00)
Member (Standard) $790.00 $490.00 $1280.00 (saving $300.00)

Terms and conditions apply, find out more here.

Who’s this course for?

If you are a manager or team leader and want to understand how to handle your own and/or other people’s emotions at work, this one day workshop is for you. Combining this course with some focused practice will allow you to boost your ‘Emotional IQ’ and increase your personal effectiveness.

What’s included?

  • What is emotional intelligence (EI) and how does it impact on success and productivity?
  • The role of EI in effective communication and how to use it to build better relationships at work
  • The four abilities of emotionally intelligent people; how practicing these skills can raise your EI and your effectiveness in your role
  • How to assess your EI accurately; measuring your Emotional IQ and boosting your score.
What you’ll learn:

Sometimes emotions get in the way of good communication or performance. But once you take some of the emotion out of a challenging situation things run more smoothly. You can then calm everyone down and get to work dealing with the actual issues. Being able to do this requires a solid level of emotional intelligence.

This one-day workshop builds your emotional intelligence by giving you the ability to recognise and understand emotions, and their respective impact on behaviour and attitudes. Improving your emotional intelligence will give you essential skills for handling workplace challenges, improving relationships, motivating people and managing your team more effectively.

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