Employers and Manufacturers Association (EMA) Northern - Conflict Resolution

Conflict Resolution

Get the confidence to deal with conflict

SAVE MONEY WITH MEMBER GROUP BOOKINGS

Book two or more of your team to attend the same course on the same day and save!

Simply use discount code "Group" when booking online.

  First Booking Subsequent Bookings Example Booking for Two
Member (Early Bird) $990.00 $810.00 $1800.00 (saving $180.00)
Member (Standard) $1090.00 $810.00 $1900.00 (saving $280.00)

Terms and conditions apply, find out more here.


Who’s this course for

Intermediate: Comprehend,Apply and Analyse​

If you’re looking to cut back the conflict in your life, this two-day course is for you. It is ideal for anyone facing conflict at work with colleagues, suppliers or clients, as well as those facing it at home.
 

What you’ll learn:
Conflict is inevitable. Whilst you can’t get rid of it entirely, it is possible to learn different ways of dealing with conflict.

This course takes a practical approach to handling disputes. It is designed to give you more techniques to manage or even prevent conflict situations. By getting the confidence to deal with conflict, and avoiding the use of outdated and combative models, you’ll achieve more in your professional and personal life.


After, you’ll be able to…

  • Better understanding of the root causes of conflict
  • Understand your own psychology in conflict situations
  • Grasp the principles of conflict prevention.

 

NZQA Unit Standard (optional) 

9704 Version 8, Level 4, Credits 4.
Manage interpersonal conflict 

Learners can expect to do an additional 26 hours of self-directed learning to complete this unit standard.

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