Employers and Manufacturers Association (EMA) Northern - Communication Skills Using the TetraMap® of Behaviour

Communication Skills Using the TetraMap® of Behaviour

Build strong relationships and improve performance with TetraMap®
Book two or more of your team to attend the same course on the same day and save!
Simply use discount code "Group" when booking online.

  First Booking Subsequent Bookings Example Booking for Two
Member (Early Bird) $640.00 $450.00 $1090.00 (saving $190.00)
Member (Standard) $740.00 $450.00 $1190.00 (saving $290.00)

Terms and conditions apply, find out more here.

Every day you’ll meet people with different communication and behavioural styles. But working well with a range of different people can be a challenge. For almost 20 years, companies, teams and individuals have been using TetraMap® to overcome the stifling conditions caused by poor communication.

This popular workshop will teach you how to recognise and respond to different styles using this well-regarded framework. You can use TetraMap® to reduce conflict and increase effective communication in the workplace and at home.

Using TetraMap® will empower not just yourself, but also your team and your organisation.


If you want to improve your communication skills, enhance your understanding of the way others behave and help to build better workplace relationships, this workshop is perfect. You’ll find the content valuable whatever role you play in your organisation.


So that you can use TetraMap® to maximum effect in a number of situations, this workshop covers the model itself and practical examples of how it can help you build better relationships:
• All you need to know about the TetraMap® of Behaviour.
• Understanding individual behaviour, communication and motivational styles.
• Recognising, responding and working with different behaviours.
• Building confidence, morale and accountability in your organisation.
• Reducing and resolving conflict by using the right approach.


• Identify your own TetraMap® element.
• Recognise and respond to different behaviour styles.
• Identify ways to improve communication and relationships in the workplace.
• Use assertive communication including choice of words and tone.
• Use your understanding of the elements to provide constructive feedback.
• Better understand yourself and others.
• Build strong relationships and improve performance with TetraMap®.


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