Employers and Manufacturers Association (EMA) Northern - Accident Investigation Using Root Cause Analysis

Accident Investigation Using Root Cause Analysis

Accidents will happen – learning from them creates a safer workplace


When accidents happen they must be investigated to ensure they don’t happen again and to facilitate improvements to existing safety systems. Effective accident and incident investigation also helps in the identification of new hazards or associated risk, contributing to a safer and more productive working environment. Root cause analysis is recognised as an effective method to identify why the problem occurred in the first place.

This workshop will teach you how to get to the core of an issue using thorough investigation of the circumstances that contribute to workplace accidents and incidents. You will acquire the skills necessary to identify the cause, and implement effective solutions that will reduce the level of risk and danger within the working environment.


Suitable for all types of business whether office based or heavy industrial. Ideal for business owners, employees, managers, supervisors, team leaders, H&S Representatives, members of Health and Safety Committee’s looking for new or updated skills, or anyone wanting an understanding of what is needed to comply with Health and Safety legislation and offering insights into the proposed Health and Safety at Work Act.


  • Defining and identification of risk and its subcategories
  • What the current and proposed law requires
  • The investigation process and its objectives
  • Planning the investigation and the necessary steps to follow
  • Interviewing techniques
  • Preparing and writing the report
  • 40 helpful questions for the investigator


  • Identify and explain the various types of risk
  • Explain why workplace accidents and incidents need to be reported and investigated
  • Describe the barriers to accident and incident reporting
  • Use techniques that can be employed to overcome the identified barriers
  • Grasp the concepts of multiple causation and root-cause analysis
  • Write a report that recommends preventative actions
  • Produce an incident investigation report based on a documented incident


An EMA Learning Tutor


17601 | Version 4 | Level 3 | 6 Credits
Produce an occupational health and safety incident investigation
Find out how to apply for the above NZQA Unit Standards Assessment


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