Employers and Manufacturers Association (EMA) Northern - Courageous Conversations, eLearning

Courageous Conversations, eLearning

Gain the tools and skills you need to have effective courageous conversations

Cost

EMA Member - $80.00 + GST
Non Member - $135.00 + GST

Registration

To register on this course, click on the button below.

 

 


Who’s this eLearning course for?
Intermediate

Owners, managers and workers who would like to gain or refresh your understanding of the skillset required to be able to have a conversation with an employee or colleague, or around a topic that is challenging. 

What you’ll learn:
Dealing with difficult communication styles, perspective, demands, priorities and conflict is something that most people would prefer to shy away from. However, at work our working relationships rely on us to face up to and resolve their concerns or demands constructively. This eLearning programme is a great way to be introduced to skills to have more confidence in facing up to and dealing with difficult communications and conflict constructively.

Where and when: 
Learn at your own pace, but this course should ideally take around 60 minutes to complete. You can complete the course across multiple sessions if you choose to.

After, you'll be able to understand... 
  • ​Be able to recognise when a courageous conversation is required, and how to effectively plan and execute it
  • Understand and utilise the tools required to have a courageous conversation
  • Understand the techniques you may need to utilise to have a courageous conversation
  • Gain the skills required to have a courageous conversation.
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