What you’ll learn:

Great customer service is the ‘better half’ of a successful business. Because an organisation simply cannot thrive without its customers, this foundation webinar reinforces the importance of delivering exceptional service to ensure that your customers return again and again.

This webinar forms part of our Customer Service Master Suite. Each course in the suite focuses on a different segment of customer service in more detail. If you want to be a customer-service specialist, it is recommended that you follow our customer service training pathway.

After, you’ll be able to…

After this short and sharp webinar, you will have a good understanding about customer service, and what makes good customer service great. You will be able to project a more confident and professional customer-service style that will wow your customers and your colleagues.

Remember that this webinar is an introduction to customer service. Our Customer Service Master Suite consists of more insightful and impactful courses to help you master customer service.

No results found.

  • Member (Standard) $80.00 + GST
  • Non Member (Standard) $135.00 + GST

No results found.

You may also be interested in:

  • Key Account Management - Earn Repeat Sales September 30th Maximise the potential of your core clients Training Virtual Event Find out more  
  • Sales Solutions - Influencing and Commitment Strategies October 6th Just sign on the dotted line… Sales and Marketing Find out more  
  • Debt Recovery - Mastering the Credit Management Process October 12th Get paid with good credit management and a structured collections process Credit and Finance Find out more  



Save on courses by becoming an EMA member

Learn more Join EMA