What you’ll learn:
Exceptional team leaders skilfully adapt to workplace situations and personalities through determining the appropriate leadership and communication styles required to achieve the best outcomes. They utilise their leadership skills to empower individual and team performance through competent planning, performance management, problem solving, coaching, motivating and delegation. Consistently implementing the key competencies of?leadership?they develop respect and proactive team morale.
These essential skills form the backbone of this comprehensive 6-month programme for team leaders. Participating in this series of modules will help leaders succeed in their role by providing new insight into the key competencies of leadership and how to accurately analyse a variety of circumstances and deal with challenging or potentially stressful situations they are likely to face in the workplace.
After, you’ll be able to…
Lead your team to achieve organisational objectives.
Adapt your leadership behaviour to suit different situations.
Resolve poor performance and misconduct issues while complying with disciplinary policies.
Use time more productively and delegate simpler tasks to others.?Coach others effectively.
Resolve and manage conflict, building positive workplace relationships.
Set performance goals and motivate others to achieve them!
The programme is delivered in a highly interactive one-day-a-month format. This reduces the pressure of managing their workload amongst training. It also means they can leave each course with a set of new skills that can be practiced in their organisation before the next course. It is the perfect investment for any team leader wanting to build and lead powerful teams within their organisation.
Communication skills for leaders
Understand and overcome communication barriers
Strategies to resolve workplace conflict and difficult behaviours
The difference between leading and managing.
Leadership styles – when to use them
Competencies of effective leaders
SMART goals and performance plans
Types of power and influence available to managers
Building a high performing team
Theories, concepts and strategies to motivate team members
Organisational structures and values
When and how to use four ways to develop your staff: train, coach, mentor, and delegate
Giving the right feedback at the right time: praise, positive, constructive and reprimand
Key principles and strategies to delegate for success.
Principles of motivation – process of application
Developing and leading workplace engagement
Developing high performing teams
How to improve performance and solve performance problems
Effectively Leading Workplace Diversity
Dealing with and resolving conflict