What you’ll learn:
This course will help you make a smooth transition to the supervisor role. It covers how to apply the key principles of supervision in your daily activities. You’ll find out exactly how to give clear instructions, communicate effectively with team members and motivate them to do their best. By giving you the tools to solve problems and give effective feedback to team members who need to raise their game, it will boost your confidence in dealing with productivity issues. You’ll also discover what truly motivates people and how get them working with enthusiasm.
After, you’ll be able to…
- Apply the key principles of supervision to effectively and confidently supervise a team of people
- Motivate and develop your team to continuously perform well, communicate effectively with team members and solve problems as they arise
- Deliver clear instructions and give effective feedback to get team members back on track quickly
NZQA Unit Standard (optional)
1312 Version 7, Level 3, Credits 3. Give oral instructions in the workplace. Learners can expect to do an additional 23 hours of self-directed learning to complete this unit standard.