Who is this course for?

Foundation Level: Know, Comprehend and Apply.
During a Foundation course you'll learn how to:
Know
Recall data or information.
Examples: Recite a policy, Quote prices from memory to a customer Know the safety rules.
Comprehend
Understand the meaning, translation, interpolation, and interpretation of instructions and problems. State a problem in one's own words.
Examples: Rewrite the principles of Enker writing, Explain in one's own words the steps for performing a complex task, Translate an equation into a computer spreadsheet.
Apply
Use a concept in a new situation or unprompted use of an abstraction. Apply what was learned in the classroom into novel situations in the workplace.
Examples: Use a manual to calculate an employee's vacation time, Apply laws of statistics to evaluate the reliability of a written test.

Who is this course for?

Intermediate Level: Comprehend, Apply and Analyse.
During a Intermediate course you'll learn how to:
Comprehend
Understand the meaning, translation, interpolation, and interpretation of instructions and problems. State a problem in one's own words.
Examples: Rewrite the principles of Enker writing, Explain in one's own words the steps for performing a complex task, Translate an equation into a computer spreadsheet.
Apply
Use a concept in a new situation or unprompted use of an abstraction. Apply what was learned in the classroom into novel situations in the workplace.
Examples: Use a manual to calculate an employee's vacation time, Apply laws of statistics to evaluate the reliability of a written test.
Analyse
Separates material or concepts into component parts so that its organisational structure may be understood. Distinguish. between facts and inferences.
Examples: Troubleshoot a piece of equipment by using logical deduction. Recognise logical fallacies in reasoning Gathers information from a department and selects the required tasks for training.

Who is this course for?

Advanced Level: Analyse, Create and Evaluate
During a Advanced course you'll learn how to:
Analyse
Separates material or concepts into component parts so that its organisational structure may be understood. Distinguish. between facts and inferences.
Examples: Troubleshoot a piece of equipment by using logical deduction. Recognise logical fallacies in reasoning Gathers information from a department and selects the required tasks for training.
Create
Build a structure or pattern from diverse elements. Put parts together to form a whole, with emphasis on creating a new meaning or structure.
Examples: Write a company operations or process manual, Design a machine to perform a specific task, Integrates training from several sources to solve a problem, Revises and process to improve the outcome.
Evaluate
Make judgements about the value of ideas or materials.
Examples: Select the most effective solution,Hire the most qualified candidate,

What you’ll learn:

This course builds your emotional intelligence by giving you the ability to recognise and understand emotions, and their respective impact on behaviour and attitudes. Improving your emotional intelligence will give you essential skills for handling workplace challenges, improving relationships, motivating people and managing your team more effectively.

This course gives a step-by-step guide to understanding your emotions and those of your team:

  • What is Emotional Intelligence (EI) and how does it impact on success and productivity?
  • The role of EI in effective communication and how to use it to build better relationships at work.
  • The four abilities of emotionally intelligent people – learn how practicing these skills can raise your EI and your effectiveness in your role.
  • How to assess your EI accurately – measuring your Emotional IQ and boosting your score.
  • After, you’ll be able to…

    Sometimes emotions get in the way of good communication or performance. But once you take some of the emotion out of a challenging situation, things run more smoothly. You can calm everyone down and get to work dealing with the actual issues. Being able to do this requires a solid level of emotional intelligence.

    Understand Emotional Intelligence and its core competencies. Keep your balance under pressure and apply your EI to communication, leadership and motivation in the workplace. Use EI to resolve conflict by successfully dealing with negative emotions and difficult behaviour. Boost your Emotional IQ through awareness and practice.



    Pricing

    • Member (Early Bird) $690.00 + GST  
    • Member (Standard) $840.00 + GST
    • Non Member (Standard) $1160.00 + GST

    Next Sessions

    • Emotional Intelligence 24/02/2021 - 24/02/2021
      EMA Northern 145 Khyber Pass Road Grafton Auckland NEW ZEALAND
      Register
    • Emotional Intelligence 15/04/2021 - 15/04/2021
      EMA Northern 145 Khyber Pass Road Grafton Auckland NEW ZEALAND
      Register
    • Emotional Intelligence 15/07/2021 - 15/07/2021
      EMA Northern 145 Khyber Pass Road Grafton Auckland NEW ZEALAND
      Register
    • Emotional Intelligence 9/11/2021 - 9/11/2021
      EMA Northern 145 Khyber Pass Road Grafton Auckland NEW ZEALAND
      Register

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    • Time Management - Managing Yourself March 2nd Get more done in less time by managing yourself better Personal Development Book a Ticket 



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