Who is this course for?

Foundation Level: Know, Comprehend and Apply.
During a Foundation course you'll learn how to:
Know
Recall data or information.
Examples: Recite a policy, Quote prices from memory to a customer Know the safety rules.
Comprehend
Understand the meaning, translation, interpolation, and interpretation of instructions and problems. State a problem in one's own words.
Examples: Rewrite the principles of Enker writing, Explain in one's own words the steps for performing a complex task, Translate an equation into a computer spreadsheet.
Apply
Use a concept in a new situation or unprompted use of an abstraction. Apply what was learned in the classroom into novel situations in the workplace.
Examples: Use a manual to calculate an employee's vacation time, Apply laws of statistics to evaluate the reliability of a written test.

Who is this course for?

Intermediate Level: Comprehend, Apply and Analyse.
During a Intermediate course you'll learn how to:
Comprehend
Understand the meaning, translation, interpolation, and interpretation of instructions and problems. State a problem in one's own words.
Examples: Rewrite the principles of Enker writing, Explain in one's own words the steps for performing a complex task, Translate an equation into a computer spreadsheet.
Apply
Use a concept in a new situation or unprompted use of an abstraction. Apply what was learned in the classroom into novel situations in the workplace.
Examples: Use a manual to calculate an employee's vacation time, Apply laws of statistics to evaluate the reliability of a written test.
Analyse
Separates material or concepts into component parts so that its organisational structure may be understood. Distinguish. between facts and inferences.
Examples: Troubleshoot a piece of equipment by using logical deduction. Recognise logical fallacies in reasoning Gathers information from a department and selects the required tasks for training.

Who is this course for?

Advanced Level: Analyse, Create and Evaluate
During a Advanced course you'll learn how to:
Analyse
Separates material or concepts into component parts so that its organisational structure may be understood. Distinguish. between facts and inferences.
Examples: Troubleshoot a piece of equipment by using logical deduction. Recognise logical fallacies in reasoning Gathers information from a department and selects the required tasks for training.
Create
Build a structure or pattern from diverse elements. Put parts together to form a whole, with emphasis on creating a new meaning or structure.
Examples: Write a company operations or process manual, Design a machine to perform a specific task, Integrates training from several sources to solve a problem, Revises and process to improve the outcome.
Evaluate
Make judgements about the value of ideas or materials.
Examples: Select the most effective solution,Hire the most qualified candidate,

What you’ll learn:

Working well with different people can be a challenge. Every day you’ll meet people with different communication and behavioural styles. This popular workshop will teach you how to recognise and respond to different styles using this well-regarded framework. You can use TetraMap® to reduce conflict and increase effective communication in the workplace and at home.

For almost 20 years, companies, teams and individuals have been using TetraMap® to overcome the stifling conditions caused by poor communication. Using TetraMap® will empower not just yourself, but also your team and your organisation.

This workshop gives you practical examples of how to use the TetraMap® model to build better relationships

All you need to know about the TetraMap® model of Behaviour

  • Recognising, responding and working with different behaviours
  • Building confidence, morale and accountability in your organisation
  • Reducing and resolving conflict by using the right approach
  • Apply strategies for resolving the conflict and minimising the impact,
  • whether through formal or informal processes

After, you’ll be able to…

  • Identify your own TetraMap® element
  • Recognise and respond to different behaviour styles
  • Identify ways to improve communication and relationships in the workplace
  • Use your understanding of the elements to provide constructive feedback
  • Better understand yourself and others


Pricing

  • Member (Early Bird) $690.00 + GST  
  • Member (Standard) $840.00 + GST
  • Non Member (Standard) $1160.00 + GST

Next Sessions

  • Communication Skills Using the TetraMap® of Behaviour 23/02/2021 - 23/02/2021
    EMA Northern 145 Khyber Pass Road Grafton Auckland NEW ZEALAND
    Register
  • Communication Skills Using the TetraMap® of Behaviour 13/05/2021 - 13/05/2021
    EMA Northern 145 Khyber Pass Road Grafton Auckland NEW ZEALAND
    Register
  • Communication Skills Using the TetraMap® of Behaviour 19/08/2021 - 19/08/2021
    EMA Northern 145 Khyber Pass Road Grafton Auckland NEW ZEALAND
    Register
  • Communication Skills Using the TetraMap® of Behaviour 18/11/2021 - 18/11/2021
    EMA Northern 145 Khyber Pass Road Grafton Auckland NEW ZEALAND
    Register

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