What you’ll learn:
- Learn how to deal with thieves safely, effectively and legally
- Learn about the concept of TRIUMPH in order to manage conflict situations
- Identify stress responses and learn strategies to deal with them
- Learn conflict management in a many environments and how to 'play your ACES'
- Understand resilience • how to build it and maintain it
- Demonstrate safe space and understand and apply the 'safety APP'.
After, you’ll be able to…
In completing this course you will be able to identify risks early and make good decisions. You will also be able to manage your personal safety and conflict incidents in a way that optimises your own safety and that of others around you and incorporate precautionary measures.