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Health and Disability Commissioner Act
This guide discusses the role of the Health and Disability Commissioner.
The purpose of the Health and Disability Commissioner Act 1994 is to promote and protect the rights
of health consumers and disability services consumers, and to facilitate the fair, simple, speedy and efficient resolution of complaints regarding infringements of those rights.
The Act does this by establishing a Health and Disability Commissioner, whose responsibilities include:
Preparing and then subsequently reviewing a Code of Health and Disability Service Consumers’ Rights;
Promoting respect for, observance and awareness of health and disability services consumers
rights and the means of enforcing those rights;
Making public statements and publishing reports on matters affecting health and disability services
Investigating any action the appears to breach the Code;
Making recommendations in relation to the means by which complaints involving breaches of the
Code might be resolved and further breaches avoided;
Making suggestions to anybody in relation to any matter that concerns the need for, or desirability
of, action by that person in the interest of the rights of health and disability services consumer.
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