Communication in a Crisis
Communication in a Crisis

What you’ll learn:

By completing this module you will:

  • Gain an understanding of the types of crisis a business may face
  • Gain an understanding of the planning required for crisis communication
  • Be given the tools to create your own crisis communication plan
  • Be able to identify the tools that can be used to communicate with during a crisis
  • Understand the different responses that are required for internal and external stakeholders during a crisis, and why they are important

After, you’ll be able to…

  • Understand the importance of communication in a crisis situation
  • Have a plan for how to communicate with internal and external stakeholders in a crisis
  • Understand the different modes of communication tools available during a crisis, and which works best for different situations
  • Effectively communicate with the right tools for the audience and message
  • Communicate up and down the business with the stakeholders and staff to get your message across faster
  • Implement the Tools, Techniques and Skills needed to have a courageous conversation
  • Build you own confidence in dealing with employees across a wide range of situations
Discounted member price: 80.00
You could save: 40.7%

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