Absenteeism describes a number of situations where an employee either fails to report their absence from work, is absent without authorisation from work, or is absent with authorisation from work on a repeated or prolonged basis.
If left unmanaged, absenteeism may cause other staff to experience unbalanced workloads and/or resentment towards the employer.
How absenteeism is managed will depend on the reason(s) for its occurrence. Correctly identifying the problem(s) is an important step towards managing absenteeism.
Where the underlying cause of absenteeism is illness, injury or incapacity, employers should seek professional and expert advice; the failure to consider all aspects of an employee’s individual circumstances could render a termination on these grounds an unjustified dismissal. For more information see the A-Z chapter on Incapacity.

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