Employers and Manufacturers Association (EMA) Northern - Debt Recovery - Mastering the Credit Management Process

Debt Recovery - Mastering the Credit Management Process

Make sure you get paid, with good credit management and a structured collections process

SAVE MONEY WITH MEMBER GROUP BOOKINGS

Book two or more of your team to attend the same course on the same day and save!

Simply use discount code "Group" when booking online.

  First Booking Subsequent Bookings Example Booking for Two
Member (Early Bird) $440.00 $340.00 $780.00 (saving $100.00)
Member (Standard) $490.00 $340.00 $830.00 (saving $150.00)

Terms and conditions apply, find out more here.

Who’s this course for?

If you’d like to improve debt collection and your organisation’s credit management processes, this half-day workshop is for you. As well as small business owners, it is highly relevant and valuable for anyone working in accounts receivable, credit management or credit control.

What’s included?

  • How to spot risks in the current economic climate
  • Know the critical elements of an effective credit application form
  • Learn successful telephone collection strategies and the legal process to collect unpaid accounts
  • The different debtor personalities and strategies to deal with them.

What you’ll learn:

If you want to keep your organisation financially sound, proper debt collection and credit management are essential.

This workshop will give you the most up-to-date techniques and strategies to manage this area of your business. It also contains practical guidance on avoiding litigation, using terms of trade and maintaining positive customer relationships as you collect the money you’re owed.​

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