Employers and Manufacturers Association (EMA) Northern - Creativity and problem solving - today's differentiator

Creativity and problem solving - today's differentiator

Learn how to spot problems and find innovative solutions

COURSE OVERVIEW
Two of the most important elements in serving your customers and growing your business are creativity and problem solving, and these capabilities are often in short supply.

Problem solving is also an essential skill in today’s organisations, whether it’s a customer issue, an internal process challenge or an interpersonal conundrum.

Defining problems, exploring options and making decisions are important elements of personal and professional success.

This workshop will provide you with thinking tools for creativity, enabling you to tackle anything creatively, from improving a process to make it more costeffective, developing a new money-making strategy, or finding an innovative way to stay ahead of the competition.

You will also be introduced to a proven process for approaching problems so that you can solve them quickly and effectively. 

 

RELEVANT TO YOU?
If you need to be more effective in problem solving, deciding on solutions and engaging others in results, this interactive workshop is for you.

 

TOPICS INCLUDE
• Creative thinking tools.
• Solution generation.
• The importance of diverse ideas.
• Problem definition and characteristics of difficult problems.
• Guidelines for problem-solving success.
• Structured problem-solving process.
• Techniques for problem exploration and investigation.
• Techniques for decision making.

 

AFTERWARDS, YOU’LL BE ABLE TO...
• Generate imaginative and innovative solutions.
• Implement a problem-solving process to address issues effectively.
• Utilise a decision framework to select the best option.
• Engage others in your problem resolution.
• Resolve challenges.
• Lead others out of the quagmire of an organisational quandary.

 

FACILITATOR
Julie Kidman

Join Us.

Together we're building businesses, communities and opportunities for all
New Zealand

Download PDF form here
View subscription rates

Related Events & Training

Get more done without working longer hours
Find out more
Know the key skills for managing the work of others
Find out more
Learn the foundations of good management
Find out more
Learn the communication skills critical to leadership success
Find out more
Take charge of your team, and your career, with strong communication and management skills
Find out more

Related Services

BusinessPlus is both a source of practical advice and ideas from business experts and professionals, including hard news with information on law and regulation changes that are relevant to all New Zealand businesses.
Read full story
Our experienced consultants can help with various issues. Whether reviewing employment agreements, managing collective bargaining or representing members at the employment relations authority they are a cost effective solution to employment problems.
Read full story
The accreditation systems available for EMA courses include unit standards assessed according to the requirements of the Government’s New Zealand Qualifications Authority (NZQA) – including for EMA short courses.
Read full story
This section provides background information for making the most of our training courses and events, such as registration and cancellation policies, how to become accredited and certified in your field of expertise.
Read full story
AdviceLine is our front line employment relations service. Available between 8am to 8pm to advise and guide you through your issues to find effective solutions.
Read full story