Employers and Manufacturers Association (EMA) Northern - Key Account Management - Earn repeat sales

Key Account Management - Earn repeat sales

Maximise the potential of your core clients


Book two or more of your team to attend the same course on the same day and save!​

  First Booking Subsequent Bookings Example Booking for Two
Member (Early Bird) $990.00 $810.00 $1800.00 (saving $180.00)
Member (Standard) $1090.00 $810.00 $1900.00 (saving $280.00)

Terms and conditions apply, find out more here.

Who’s this course for?
Advanced: Analyse, Create and Evaluate​

If you are an account manager and want to work more strategically to maximise the potential of your client relationships, this is the course for you.

What you’ll learn:
You’ll be given tools and insight into effective key account management, including how to analyse relationships, get closer to your customers and build key account plans. With the emphasis on practical learning, you’ll be encouraged to implement what you have learnt as soon as you get back into the office. Plus there’s a follow-up webinar included in the training package to help you consolidate your learning.

After, you’ll be able to…

  • Understand the total process of key account management
  • Increase your ability and confidence in managing your key accounts
  • Deepen your understanding of your customer’s business in the short, medium and long term
  • Identify individual roles in the buying process and know how and when to adapt
  • Take a more proactive and strategic approach to growing your key accounts 


Join Us.

Together we're building businesses, communities and opportunities for all
New Zealand

Download PDF form here
View subscription rates

Related Events & Training

If you feel constantly stressed by your workload and consider yourself time-poor, this workshop will get you back in control. Brush up on your time management skills or send a colleague.
Find out more
This is the perfect course for a new supervisor, or one who currently works in the role but lacks previous training in supervision. It will give you a solid set of skills that will build your confidence and keep your team on a productive track.
Find out more
Those new to management, or in charge of a team without formal management training, will benefit greatly from this course. It offers insights into the foundation blocks of good management and will empower you to get the best out of your people.
Find out more
If you are seeking promotion to a supervisory or team leader position, this course will provide a valuable foundation in communication skills. It is also a great way to update and polish your skills if you are an existing team leader or supervisor.
Find out more
Whether you’re looking for a promotion into a supervisory or team leader position, or you’re already working at that level, this comprehensive learning programme is extremely valuable.
Find out more

Related Services

The accreditation systems available for EMA courses include unit standards assessed according to the requirements of the Government’s New Zealand Qualifications Authority (NZQA) – including for EMA short courses.
Read full story
This section provides background information for making the most of our training courses and events, such as registration and cancellation policies, how to become accredited and certified in your field of expertise.
Read full story
Our best courses customised to your business. Discover the benefits of creating engaging learning programmes to suit your business needs.
Read full story
These courses are recognised New Zealand wide - in any industry - as evidence of your increasing knowledge, experience and value in your workplace. These Certificates broaden your skills and provide independent evidence of your abilities.
Read full story
Using a non-technical approach, our practical workshops give you a thorough understanding of the various components of better business management, arming you with the latest techniques to help give your business a competitive edge.
Read full story