Employers and Manufacturers Association (EMA) Northern - Key Account Management - Earn repeat sales

Key Account Management - Earn repeat sales

Maximise the potential of your core clients


Book two or more of your team to attend the same course on the same day and save!​

  First Booking Subsequent Bookings Example Booking for Two
Member (Early Bird) $990.00 $810.00 $1800.00 (saving $180.00)
Member (Standard) $1090.00 $810.00 $1900.00 (saving $280.00)

Terms and conditions apply, find out more here.

Who’s this course for?
Advanced: Analyse, Create and Evaluate​

If you are an account manager and want to work more strategically to maximise the potential of your client relationships, this is the course for you.

What you’ll learn:
You’ll be given tools and insight into effective key account management, including how to analyse relationships, get closer to your customers and build key account plans. With the emphasis on practical learning, you’ll be encouraged to implement what you have learnt as soon as you get back into the office. Plus there’s a follow-up webinar included in the training package to help you consolidate your learning.

After, you’ll be able to…

  • Understand the total process of key account management
  • Increase your ability and confidence in managing your key accounts
  • Deepen your understanding of your customer’s business in the short, medium and long term
  • Identify individual roles in the buying process and know how and when to adapt
  • Take a more proactive and strategic approach to growing your key accounts 


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