The role of an investigator

The decision of who will undertake an investigation on behalf of your organisation is one that must be carefully considered. At times it may be best for the person gathering the facts of the situation to be separate from the person making the final decisions. While employers can conduct their own internal investigation, that presents challenges with regard to discretion in dealing with any findings, especially where disciplinary steps are required. Often an employer is best served by engaging an external party to investigate, who can then hand over their findings to the employer to undertake any next steps required. Recent legal developments mean external investigators must hold a valid private investigator’s license or be exempt from having one. Lawyers that hold a practicing certificate are exempt and also able to undertake investigations on behalf of organisations.

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