Mediation is a confidential, structured and informal process where parties who are in conflict or dispute work with an independent person (a mediator) for the purpose of facilitating a resolution.
A mediator helps both parties identify the main issues and discuss potential solutions. Ideally, the aim is for both parties to reach an agreement. The process is voluntary and, unlike a judge, a mediator usually does not have decision-making power about how the conflict or dispute should be resolved. If a resolution is achieved the mediator can document the agreement, which reflects the parties’ commitment to the resolution. Any resolution agreed between the parties can be legally binding and enforceable. The EMA can host these mediations on site, away from the worksite, and on neutral ground. EMA mediators are trained, qualified, experienced, and well-regarded dispute resolution professionals.
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