Help and Support - Online Registrations

The event/course registration system simple enough to use. For the first registration using this system, simply enter your details in the search fields under the 'Company Search' box for the system to identify you within our database. Once it locates you and your organisation, it will auto-fill most of the form and all you have to do is select the participant/s on the course.

After the first successful registration, the system will auto-generate and send you a UserID and Password to make subsequent registrations even easier.

How do I find my correct postcode?

We always use the postal code of your companies mailing address, not the physical address. You can also search this via the address & postcode finder on the New Zealand Post website.

Why cant I find my company name?

This is generally your companies trading name, excluding any LTD or Limited at the end. The best way to find a company is by doing a part name search i.e EMA Northern, could be searched with just "EMA".

Why have a user id?

Your user ID is created after using our online registration system for the first time, this is emailed to you speeding up the process of booking future conferences and events.

Why do I have to supply my email address?

This is required for us to send your invoice and booking confirmation, if you are using our registration system for the first time we will also send your user id and password to this address.

What if the system cannot recognise you?

The system may not be recognising you as a member if the details entered in the search box is not the same as in our database. Contact us at advice@ema.co.nz to request your details as available in our database.