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Do we have your email address? If so:
Verify your user identity by submitting a 'Forgot username or password?' request using the link on the right in blue. You will receive an email with a link to reset your password. If you don’t see an email check your junk or spam folder.
Forgot your username?
Click on the 'Forgot username or password?' request using the link on the right in blue. Enter your email address and we will send you your username.
If you're not sure we have your email address, or if the sign in process doesn't work for you, please email us on firstname.lastname@example.org or call our membership team on 0800 300 362 and we will assist you with your member profile.