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Parvez Akbar LL.BParvez Akbar has been practising law since 1995 as a Barrister and Solicitor and has specialised in Employment Law since 2002. As an employment lawyer, Parvez has successfully provided advice and representation at various levels in his specialist area, including Mediation, Employment Relations Authority, Employment Court and as assisting Counsel in the Court of Appeal. He is admitted in the High Courts of New Zealand and Australia. Parvez joined the EMA in 2004 and is a Senior Solicitor in the EMA Legal team. He deals with a broad spectrum of Employment Law issues in his role with EMA Legal including personal grievances, restructuring, enforcement of contractual obligations such as restraints of trade and non-solicitation provisions, and advising and assisting on all other aspects of Employment Law. Parvez also provides training on Employment Law and features on the annual training calendar of some of our members
Nathan BairdNathan’s experience and passion is in helping people and organisations become more creative and innovative.
David BroadheadDavid Broadhead is a seasoned exporter with twenty plus years of experience in researching, developing and managing export business; primarily food products to Japan. He has a degree in Business Studies and has worked for some of New Zealand’s largest food companies, including the New Zealand Dairy Board, Cadbury’s, Chelsea Sugar and Heinz Wattie’s. This ‘large corporate’ experience combined with time running his own export and research company and as General Manager of a smaller organisation (Nice & Natural) mean that David has had a wide exposure to many aspects of both manufacturing and exporting. David has a clear understanding of all aspects of export market development, from funding through to desk research and from identifying potential customers and managing the sales process to closing sales. He has successfully developed and managed new export business for both small and large companies and across a range of sectors and markets. David’s approach combines great communication with robust processes; ensuring that projects and shipments run smoothly week to week and month to month, relationships improve and the business continually develops and grows. He is a pragmatic problem solver with a positive attitude. Realistic and down to earth, he calls a spade a spade. Last but not least David is quality oriented: Over twenty years of dealing with demanding export customers means he has a keen eye for detail.
Billy CavanaghAs a youngster Billy Cavanagh completed an electrical apprenticeship in the diamond mines in Kimberley South Africa. He worked for De Beers as an underground electrician and then joined the Northern Cape Technical College, where he trained apprentices and tradesmen alike. He holds a South African Teachers Diploma, Technical Diploma and Trade Certificate. In 1998 Billy emigrated to New Zealand and has since been the Health and Safety co-coordinator and Safety Trainer for a national electrical training company teaching a wide spectrum from apprentices to qualified engineers to prospective immigrants. He also delivered specialized training to major electrical contractors covering hazardous tools, gear and equipment, and Electrical Regulation and Theory courses to qualifying engineers. For the past 6 years Billy has been associated with a national NZ safety training group and has instructed more than 15,000 workers from a broad range of different types of businesses on safety issues in the workplace.
Peter S. Cooper - Managing Director/CEO of visavantAn American born and educated New Zealander, Peter has founded and owned a number of successful businesses, both in the USA and New Zealand. Companies he’s owned have included manufacturing, import and distribution, a commercial photographic studio, stage lighting, automotive repairs, an export development consultancy, music publishing and a direct marketing company. He has also worked in a wide variety of industries in the USA, New Zealand, the Middle East and Europe. Peter is currently is the CEO of a number of companies, including a NZ-based boutique strategic marketing firm the harvest network limited, two international business consultancies, visavant consulting and the China-focused Cooper & Sun Investment Services, and a business soft skills operation, called visavant training. He is also a successful real estate investor in New Zealand. Known for his very unique, outside-the-square approach to marketing, focusing on the motivational aspects of consumer behaviour, his at-times unusual observations of the marketplace and resulting marketing strategies have given him the title of Savant Terrible (the ‘Scary Sage’) by many his clients. He’s run successful campaigns for a wide variety of customers in a vast range of industries. These include, publishers, both Trade and Consumer, fertiliser manufacturers, Government Departments, caterers, automotive accessories manufacturers and importers, school supplies companies, horticultural supplies companies, etc. Peter is a great believer in focusing on achieving results ahead of concentrating on which process to use, and says that the results of his work, internationally, has justified his approach. As part of developing an understanding of consumer behaviour, Peter spends a lot of time working with clients to help them understand the cultural aspects of their target market that might require addressing in their strategic plans, in order to effectively communicate with their customers. He says this is especially critical when working in international markets. Participants in his many workshops around the world have given Peter top marks for providing them with practical, real-world skills and information in an entertaining and often challenging, interactive environment.
Sandy Cavell BA, MA (Hons)Sandy Cavell has worked for over 18 years in the health and safety field. Sandy has been employed in a variety of industries, ranging in size, up to 8000 employees. Her career experience has largely been focused on the health, administrative and manufacturing sectors. During this time Sandy developed health and safety systems for Auckland Healthcare and is currently working with Southern Cross Healthcare. Sandy specialises in the areas of assessment, development and implementation of health and safety systems, producing health and safety documentation and the provision of training. Sandy has a strong psychology background and is currently undertaking a law degree. This combined with her extensive health and safety experience and knowledge ensures she is well placed to provide advice on the health and safety challenges facing New Zealand companies today.
Charlie Dalton Cert. Ed, MAAT, BA (Hons), MBACharlie has extensive experience delivering corporate training. Charlie has lectured in Management and Finance and has facilitated courses for some of Europe’s and New Zealand’s top organisations. Charlie is passionate about training and aims to make it fun, relevant and uses great examples from real life situations.
Haddo D'Audney BA (Ed Psych), Dip Psychology, Cert Counsel, CNZCS, Dip Org PsychHaddo trained as an Educational Psychologist and then spent 17 years in radio and television in New Zealand and Australia, involved in hundreds of broadcast programmes as front person and producer. He has also managed a series of successful businesses in retailing, manufacturing, wholesaling and market consulting and training. Haddo thus brings a background of theory and decidedly active experience. Presently he divides his time between personal counselling and facilitating a range of "communication programmes for corporate clients."
Peter DaviesPeter Davies is one of the country’s authorities on the effectiveness of e-commerce in business. After more than a decade as general manager to one of New Zealand’s larger business organisations, he has stepped back from corporate business practice to assist owners and managers of New Zealand’s SME businesses with their own success. The desire to assist others into their own business and assist fellow business owners led to the establishment of Active Strategies Business Solutions Ltd in 2000. He is a dynamic and entertaining speaker with a wonderful ability to inform and inspire audiences toward peak performance and high levels of achievement.
Ash DixonAsh Dixon is a business consultant, coach, motivational speaker, and trainer. His background covers a broad range of sales and business management experience in the energy and healthcare business sectors. His achievements in sales have included managing the highest performing sales team for a blue chip healthcare organisation and winning the group’s premier sales award. Ash takes pride in assisting companies move from mediocre to magnificent performance, and individuals find the shortest path between the life they have and the life they want.
Peter Elder BA, BSoc Sc (Hons), Dip IRPeter Elder is an experienced human resource professional who, between 1976 and 1986, worked in the IR Division of the Ministry of Transport. In 1986 Peter was appointed to the establishment unit of the Airways Corporation. From 1988 to 1992 he was a consultant/advocate with the Auckland Employers' Association. From 1992 to 2000 he was the Human Resources Manager for Auckland City Council. Since 2000 he has been the Principal of Elder Consulting specialising in human resource management and business excellence. Peter is a past Board member of EMA (Northern) Inc. Peter has been an EMA employment relations consultant since July 2002.
David Foley Grad Dip Bus (Admin)David has been developing his adult teaching skills from the age of 16 when he was teaching leadership and instructional techniques voluntarily at local youth organisations. More recently, David has been involved in the development of Private Training Establishments (PTE) that provide full time vocational training. Responsibilities have included the development of training programmes that incorporate NZQA unit standards, implementation of competency based assessments and the improvement of teaching delivery methods. Prior to joining the EMA in March 2004, David was Regional Manager for one on New Zealand's largest PTE's that delivered computer training where he was able to combine his passions for training, IT and business process improvement. David's role in the EMA as Training Events Manager has him managing the delivery and development of the EMA tertiary and short courses. He maintains a particular interest in the Employment Law and OSH programmes.
Craig GarnerCraig attributes his position as Managing Director of MondayMorning Ltd as the culmination of a wide and varied career that has spanned the engineering industry, the Information, Communications and Technology sector to senior management. Maintaining a strong interest in education and community development, Craig has written regular columns and articles for magazines and newspapers (on the subject of the Internet, WWW and business), facilitated education and training programmes and been engaged in several successful start-up business ventures. Craig has maintained a constant passion for the Internet and was involved in the formation of a web development studio in 1997 (early days still for commercial site development) and later specialised in web project and site management. His strong interest in community engagement and business has also encouraged him to participate in a wide range of project steering groups that represented initiatives including regional economic development, broad band implementation and the arts sector. Craig has previously been CEO of high profile not for profit organisations including the Chamber of Commerce Tauranga Region.
Richard GeeRichard is currently the director of Richard P Gee Consultants Ltd, a marketing consultancy which specialises in marketing development for small to medium size owner operator businesses, sales and marketing skill training and development, lecturing, conference speaking within New Zealand, Australia, Pacific Islands, South East Asia and the USA. In addition to his own companies, Richard is an external company director for a number of private companies, providing strategic direction input. Richard has been a marketing consultant since 1979 and has experience in setting up new companies, distribution channels and general management for corporate owners, as well as many problem solving contracts. He is also the author of three Sales and Marketing text books used by Auckland University of Technology, plus The New Zealand Marketing Handbook published by Brookers, and records his own CD's of sales and marketing tips.
George Gerard BAgr, MCom (Hons)George Gerard has a background in business. He has been actively involved in training throughout his career. Since the mid-1970's he has provided consulting services to a number of New Zealand and overseas companies. Many of these assignments resulted in training projects, which he wrote and delivered. In 1991 he was employed by the Association to provide direction and impetus to training services. His training approach reflects his role as a practising Manager, seeking to develop and grow a business in a highly competitive environment. George has been closely involved in the development of experiential training techniques. Recognising the special needs of adult learners, his facilitation emphasises self-discovery and active involvement by participants.
Bruce Gulley BSc, Dip Mgt, Dip BSBruce began his career as a teacher and then spent the next 15 years managing companies in the printing industry. He was actively involved in several national printing organisations. He became involved in health and safety issues when he joined the Printing Industry Health and Safety Society. After some years he was elected Secretary of the Society. Bruce is a senior auditor under the ACC partnership Plan and has completed a large number of audits in the last 2 years. Bruce has a wide range of skills and understands first hand the occupational health and safety requirements of an employer. He delivers public training courses and also gives consulting advice on health and safety, chemical management and accident insurance issues.
Ruth HamiltonRuth Hamilton is highly regarded as a teacher and trainer and lectures degree students in Technical Writing and developing Online and Web Documentation at an Auckland tertiary institute. She has extensive commercial experience having worked as a documentation consultant, technical writer and trainer for a wide variety of companies and organisations. Her background gives her a good understanding of the problems and challenges people face when communicating in writing. Ruth's training is hands-on as she is convinced that 'doing' consolidates learning and that people learn more when they are enjoying themselves.
Linda HarlandLinda is a practical Human Resource and Training Consultant with over 20 years experience in management development and people management. She is dedicated to the development of peoples’ potential and delivers a variety of training to all levels of staff in business, health care, community and also to staff and pupils in education. Linda has a strong business background and has worked with a range of companies from blue-chip organisations to owner run businesses and is passionate in ensuring the company’s aim of “turning common business sense into common business practice” is met.
Julie HazelhurstJulie has facilitated change programmes in many organisations in New Zealand and has a proven track record in successfully coaching both management and operational teams. Her background in Organisational Psychology and her passion for developing leadership capability in New Zealand has lead to her consulting many executives, corporate and government organisations on this topic. She has designed many programmes and delivered training to high level leadership teams of many iconic New Zealand organisations across all industries. Julie established her Consulting Business in New Zealand in 2004 and has been partnering Clinton Yeats on the Competitive Edge programme for the past few years. Initially as a leadership consultant and in 2009 as a facilitator delivering lean training to Operational Teams. Julie started her career as a Financial Analyst in South Africa following the completion of her double degree in Business Economics and Organisational Psychology.
Myriam Heynen BA Diploma in BusinessMyriam was a human resources manager who added post-graduate HR qualifications to her practical experience in a diverse range of organizations before moving into her own consulting company. Passionate about training and skill development of staff as the cornerstone for successful business, throughout her career she has developed and delivered training across a range of topics. Myriam’s interactive approach to learning, along with her ability to connect with a variety of cultures and personalities, ensures there are learning outcomes for everyone in her workshops.
Shona HurndellShona Hurndell was a senior lecturer in tertiary education before moving into her own business working in both the education and tourism sectors as well as providing training workshops for the public. Committed to facilitating programmes that are fun, interactive and relevant to the participants' workplace, Shona continues to deliver top quality programmes to EMA members. Her ability to connect with a variety of different cultures and personalities ensures there is something for everyone in her workshops.
Paul Jarvie Dip SM, Dip OHP, Qualified PhysiotherapistPaul began his career in occupational health and safety as a physiotherapist specializing in back injuries and sports medicine. He worked at Mt. Isa Mine, in Australia, for four years as their physiotherapist and ergonomist. On returning to New Zealand he worked for ACC for three years. Paul has a wide variety of experience and skills in the occupational health and safety field and is active in the New Zealand Institute of Safety Management (NZISM). Paul is the Consultant Editor of a major Health and Safety publication, for which he has written a specific chapter on ACC. He was co-author, with Jack Hallett, of significant portions of the tertiary level paper in Occupational Safety & Health Management. Paul is currently an ACC auditor. Paul has been active in the development of AS/NZ standards in Occupational Health and Safety Management (4801/4804). Paul is the employers' representative on many ACC/OSH committees. Paul also teaches Occupational Health Practices for GPs at the University of Auckland's School of Medicine.
David Jenkins BBS, BEd, BAppSci, GradDipALT, PNZPPADavid Jenkins has eighteen years of consulting experience at a senior level, nationally and internationally in human resource management, employee relations, payroll, learning and development, and information technology (HRIS and Payroll). His career has seen him work for some of the largest organisations in both New Zealand and Australia and in a wide range of industries. David has also spent many years working with small business as a business mentor, advisor and trainer. David owns his own consultancy company David Jenkins and Associates Limited and is also the CEO of the New Zealand Payroll Practitioners Association.
Fiona JohnstonFiona Johnston trained as an occupational therapist in Britain and subsequently worked at Kings College Hospital, one of Britain's leading teaching hospitals. In 1987 she was invited to join the mental health team of Tauranga Hospital and, later, The Pain Clinic at Auckland Hospital. In 1995 she opened a sleep service for insomniacs and, soon after, established Shiftwork Services, a training service specialising in solutions to the biological and social disturbances common in shiftworking situations. She has trained shiftworking staff in most of New Zealand's leading organisations. Fiona brings expertise in managing shiftwork, stress, fatigue and sleep in order to help organisations address the complex issues faced by shiftworkers and managers. She offers assistance to those who want to improve the safety and performance of all shiftworkers and meet their responsibilities under the Health and Safety in Employment Act. Fiona has written a book, Getting a Good Night’s Sleep, which has been published internationally and she regularly speaks at conferences about fatigue, shiftwork and rostering.
Bill Kirkley MA, Dip Bus, Management, Dip Labour LawBill’s experience as a professional management consultant is vast. His extensive senior management experience spans 20 years and has seen him working in a diverse range of industries, which include chemical, construction, manufacturing and financial services. He has particular talents in the areas of strategic management and organizational development and is responsible for the design and delivery of the new management development programme. These programmes are offered as public courses, but can also be delivered inhouse. Bill lectures at Massey University in Small Business Management and New Venture start ups. He also consults to a wide variety of small to medium size enterprises particularly in the areas of strategy and business planning. Bill’s broad experience and knowledge is a welcomed addition to EMA Learning.
Deborah Law-CarruthersDeborah brings to EMA 25 years of successful managerial experience. This includes several positions in Canada and a combined eight years in retail management and business development here in New Zealand. During these eight years, Deborah developed and presented a variety of Retail and Customer Service workshops (aimed at both managers and staff) that reflect the New Zealand retail environment and our NZ culture. Deborah was also involved in 1995 - 1996 with the advisory panel for the design of the retail unit standards for NZQA. She was on the Auckland committee for NZATD in 1999, and was a Judge for the New Zealand Retail Association 'Top Shop' Awards, in 2002 and 2003. As well as her specialisation in all things Retail, Deborah is involved as a general facilitator in presenting some of EMA's programmes, in particular the Team Leader Series, Customer Service, Train the Trainer and Coaching Skills.
Robert Leinwand BSc, MBARobert presently lectures in Operations Management, Supply Chain Management and Logistics at Unitec Institute of Technology. Robert has 25 years of experience as a design engineer specialising in robotics, industrial automation and process control. He has worked for General Electric Company, Rockwell International, Honeywell NZ Ltd., Allen-Bradley and New Zealand Steel. Robert also acts as a mentor for the Business Community through Enterprise North Shore. Included in Robert's experience are projects for sublime reactor controls, electric vehicle propulsion systems, automation of nuclear weapons assembly, and the Tip Top bakery in Wellington. The programme in manufacturing was developed in 1997 and has aided a wide range of New Zealand businesses to develop and improve their process and systems. These courses are practical and use Robert's real world knowledge to aid the manufacturing community.
Clive LittinClive is a widely recognised expert in human interaction. He spent the first 24 years of his working life as a Catholic priest but is probably best known as an award winning broadcaster. Since 1989 he has been counsellor, coach, trainer and facilitator. He has worked with over two dozen industries in the Human Resources and training arena. Clive’s passion has always been facilitating successful relationships both personal and corporate. His depth of insight and understanding has led him to focus on the key human dynamics that make for successful relationships and therefore successful business. Clive says that Maslow was correct. We function best in an approving and acknowledging environment. Clive’s style of presentation is clear, entertaining involving and lively.
Lisa Mandic BBSLisa has over 18 years financial and business management experience in service, contracting and manufacturing operations throughout Australia, New Zealand and in Singapore. Her specialist area is business analysis, having worked closely with both middle and senior managers to identify and resolve business performance problems. Lisa is the founder of River Empowerment Ltd, a unique business advisory that works alongside business owners to identify and implement efficiency and profitability improvements. Lisa has been an EMa tutor since 1997, undertakes a wide range of speaking engagements and is a regular contributor to Her Business magazine. Lisa brings her vast experience and practical 'hands-on' approach to training, to ensure participants understand and can appropriately apply new methods back in their workplace for the benefit of themselves and their organisation.
Mariska MannesMariska Mannes holds a Master of Management majoring in Communication, which allows her to bring a blend of qualifications and practical experience to her training programmes. Her background gives her a clear understanding of the challenges people face when communicating in business. Mariska has worked with a broad range of organisations from large tertiary institutions and local bodies to small boutique lifestyle companies and her focus on every occasion is delivery of quality service and training.
Keith McConnellKeith McConnell has worked for a large service organisation in a senior Human Resources position for 13 years. His responsibilities included salary administration, negotiating collective employment agreements and change management and advising senior managers on harassment and other HR issues as they arose. He has worked in the construction, engineering and plastics industries. He has experience as a senior consultant in the recruitment industry where he specialised in the technical area. Keith has management diplomas from Massey University and the New Zealand Institute of Management and is a member of the Human Resources Institute of New Zealand. He is also qualified to administer Saville and Holdsworths ability and personality questionnaires. He brings a positive professional approach to his work. Keith has been an EMA employment relations consultant since March 2003.
Lynda MoeLynda is an innovative, results-oriented Executive and Leadership Coach and Positive Change Consultant and Facilitator. She has a wide range of industry exposure having worked internationally as a Human Resource Manager, Consultant, Business Coach, Director of Training, Chartered Accountant and Public Speaker. Applying a strategic approach, Lynda inspires and facilitates individuals, teams and organisations to develop to new levels. She is a professional trainer who is committed to achieving meaningful results in partnership with those she works with.
Will Moore BAWill has been working with EMA since 2002, delivering First Line Management and generic Management courses, as well as presenting many custom designed courses for EMA members via EMA Tailored Training. He has over 15 years experience training and consulting for organisations of all sizes. He has wide experience working within diverse cultures having delivered courses throughout Europe, Asia and Latin America. Will's training covers all aspects of management and leadership communication. His view of communication as collaborative problem solving has led him to develop a number of leading edge seminars on topics such as dealing with irate people and customer service communication. He strongly believes that, despite our tendency to get into conflicts, all human beings are 'natural born problem solvers' and that enhancing these abilities can lead to greater effectiveness at work and more satisfaction in life. Will's mix of professionalism and humour puts people immediately at ease and creates outstanding group rapport. His habit of challenging delegates to move beyond their comfort zones and reach a deeper understanding of the course material has proved highly effective and has resulted in unfailingly excellent evaluations.
Pauline MurphyPauline Murphy comes from a vast background in teaching life skills from such diverse backgrounds as Maori based programmes to Polytechnic courses. Pauline was active in both developing and teaching on these programmes. Pauline also has an extensive background in the teaching of First aid and Healthcare. Pauline was a Senior Instructor with the New Zealand Mountain Safety Council First Aid Section where she gave many voluntary hours to passing on her outdoor knowledge and skill to both the public and to members of the outdoor community. In addition to this, Pauline was a Senior Instructor with the Order of St John Auckland. This involved frontline teaching in both first aid and healthcare and on-going Train the Trainer activities with her group of instructors. In addition to teaching for St John, Pauline has also held the position of Course Coordinator with responsibility for coordinating the training resources of the business unit. For three years, Pauline also headed the Customer Services section within the First Aid Business Unit.
Mike PetersonMike has over twenty two years experience in the training and development field. Prior to moving into this field, Mike established a successful career path in the installation and maintenance of the telecommunications network for what was then called New Zealand Post Office Ltd. Learning from the sharp end, so to speak, lead to his appointment into the area of training, firstly as an instructor overseer and then promotion to Systems Training Consultant within Business Information Systems. Mike has also held the position of Senior Training Specialist & Plant Business Analyst with TELISS International Ltd. This position saw Mike working in both Brazil and Saudi Arabia. Within all his training roles, Mike has been required to develop training packages, design manuals and other training materials and present workshops and training courses to a wide variety of personnel within the telecommunications field both here and overseas. Mike delivers public training on behalf of EMA Learning in the Waikato/Bay Of Plenty Region. Steve Punter Dip Bus PMER, ANZIM, FHRINZ, FNZATDSteve brings to EMA a 35 year business background, with a successful track record in sales, marketing and line management. He moved into the HR field as a consultant in 1989 and completed a Diploma in Business Studies (Personnel Management and Employee Relations) in 1994 at the University of Auckland, following that up with a Diploma in Adult Education and Training. He is an Associate of the NZ Institute of Management, a Fellow of the Human Resources Institute of New Zealand, and a Fellow of the NZ Association for Training and Development. Steve created and presents the three stage ‘Essentials of Supervision’ series for Team Leaders, the ‘Train the Trainer’ programme, ‘Workplace Assessment’, ‘creating the Competitive Edge’ (Customer Service) and various other programmes presented through the Association. When he’s not training, he works as an external HR consultant specialising in Personal Grievances and Performance Management. He owns and operates STA Training Ltd and The People Effect Ltd and dedicates his time to the design and facilitation of practical, interactive training workshops.
Deborah RamseyDeb Ramsey has over 10 years experience teaching communication skills to business managers and students. This has included work on writing, public speaking and interpersonal communication. Currently she is investigating the use of improvisational exercises to build people's capacity for innovation and change. Deb has presented this work at conferences and seminars both in New Zealand and the US.
Phil RamseyPhil Ramsey has lectured in Training and Development at Massey University for over 12 years. He is author of 6 books and numerous articles on training, learning and the influence of culture on organization. An experienced public speaker, Phil has presented lectures and seminars to managers in New Zealand, Australia and the US.
Linley RoseLinley is a rigorously trained, highly skilled executive coaching professional with many years business experience in coaching and teaching coaching skills. Her genuine enthusiasm is to help people improve their thinking, and reach their potential. Linley is committed to providing individuals and commercial organizations with coaching which is dynamic, thought provoking, solutions focused and results oriented.
Bruce RossBruce has worked with ‘street kids’ as a Social Worker, as a leading HR Consultant in the Auckland IT industry, designed and delivered ‘Executive Leadership’ courses at MBA level as well as working with hundreds of New Zealand’s leading business owners in his capacity of GM of Australasia’s largest business and life coaching programme. Bruce currently works as an Executive Coach, Appreciative Inquiry Practitioner and Course Developer in his own company – Ignite Systems Ltd.
Neil SayerNeil Sayer is a very successful business professional with over 30 years experience working in a number of industries in both the private and public sector in New Zealand, England, America, and Australia. Exporting has been a central and common thread to Neil’s career, whether working with:
With such a background, Neil is well equipped to deliver to EMA course participants to unravel the theory of working with agents and distributors, and certainly the practice! Individual and team training has always been a high priority for Neil, and we are delighted that his open, frank and enthusiastic approach to helping people develop is now available to EMA members as they seek to progress their exporting journey. Hold on and enjoy the ride!.
Patrick SeamanPatrick Seaman joined the Department of Labour as a factory inspector and moved up to become Senior Factory Inspector. During this time he completed a Diploma in Safety Management at Massey University undertaking a project on the safety effects of the 1997 Bay of Plenty Earthquake on three major companies: Tasman Pulp and Paper, Caxton Paper and Bay Milk Products. As a Health and Safety Inspector, Patrick was involved in workplace inspection, accident investigation, legislative interpretation at a practical level, as well as providing information and advice. Patrick became Team Leader and then Branch Manager at the Manukau Branch of OSH and completed a Diploma in Business Management specialising in Operations Management at Auckland University. Patrick's broad career experience includes agriculture, commerce, education and government, with a particular focus on the manufacturing, warehousing and retail sectors.
Grant ShieldsGrant is the General Manager of Zealmark Group and has worked in the training and development environment for the past 7 years delivering a range of training initiatives within the areas of customer service, retail management, team development, sales training and call centre training throughout New Zealand and Australia. With over 25 years ‘real life’ experience in management, sales and training Grant has amassed a plethora of stories, anecdotes and workplace scenarios that he can quickly draw upon to give clarity and relevance to the techniques and information he presents.
Colin Smith Dip Bus Stud, Adv Dip Mgmt, ANZIMColin Smith will be sharing over 17 years experience in the credit management and debt recovery fields. He has been involved in a wide variety of business sectors from Telecommunications to Finance. Previously, he was the Training Manager for a leading international Credit house and has conducted similar workshops for the past 8 years. Colin is currently the National Credit Manager of Ernst & Young Group Ltd.
Toni SnelgroveToni's background includes roles of sales, project management and consulting with Price Waterhouse Management Consultants (now IBM Business Consulting Services) and of general management with a Fletcher Challenge company. As a registered psychologist and formally trained in mentoring and coaching, Toni works from a sound theoretical base whilst using an eclectic range of practical tools.
Kim StrettonKim is an employment law specialist. Qualifying as a Barrister and Solicitor of the High Court in 1997, her work as a solicitor has given her experience in all aspects of employment law. Based in Tauranga, her expertise covers a range of issues including redundancies, employment agreements, disciplinary and termination procedures. Kim has an integrated approach to employment issues, with an emphasis on problem-solving and helping members to minimise industrial problems. She also provides advice to businesses on their obligations and statutory requirements to ensure compliance with the large range of relevant legislation surrounding employment issues. Her expertise in legislative compliance includes Health and Safety in Employment Act and Employment Relations Act 2000 and the defending of prosecutions. Kim is committed to providing an accessible cost-efficient service. Her advice is confidential, realistic and given in terms which are easy to understand.
Ken Vesey Adv Dip Tchg, Dip Bus StudKen comes to the Training Centre from a teaching and training background. He trained as a teacher spending eighteen years in various teaching and senior teacher roles. Ken joined the Order of St John Auckland in 1985 as the Regional Director of Training with responsibility for developing and managing the First Aid Business Unit. Ken was seconded to St John National headquarters, on a part time basis for 6 years as the Executive Officer Training. Ken was responsible for setting up Regional Training Centre Systems, training and assessing instructors, developing course content and resources and coordinating of national training activities. Much of Ken's current work is in the development and management of public courses within the Management Business Unit. Ken is also our inhouse coordinator. Ken is also the EMA Trainings QMS Manager with responsibility for ensuring our quality management systems are current, operational and comply with our New Zealand Qualifications Authority Registration and Accreditation.
Lorraine WarshawLorraine Warshaw has broad management, training and consulting experience in organisations ranging from Fortune 500 companies to small entrepreneurial businesses and not-for-profits. Lorraine has experience in New Zealand, the U.S, and internationally. She is committed to experiential training where workshop activities model the changes in behaviour and perspective needed for successful outcomes. Working on the basis that a more diverse team always outperforms a less diverse team, Lorraine’s courses embrace listening, open-mindedness and the willingness to challenge assumptions. Thinking, learning, laughter and value for time invested are her prime objectives.
Geoff WakeGeoff speaks, consults, trains and coaches individuals and teams to operate at their highest and best. He works with people who are ready for change, ready to take things to the next level and with a desire to be the best they can be. Geoff's clients want to live and work intentionally, blow out excuses and limiting emotions, tap into their most resourceful states and unleash their potential. Geoff Wake is a certified Neuro-Semantic Master Practitioner and Trainer, accredited by the International Society of Neuro-Semantics (ISNS), Colorado. He is also an Associate Certified Meta-Coach accredited by the Meta-Coach Foundation (MCF), Sydney. Geoff was trained directly under Dr Michael Hall PhD, co-founder of the ISNS and MCF. Geoff is also qualified in the DISC Behavioural Model, a Workplace Values and Attributes Analyst and certified in the TTI TriMetrix Benchmarking System. At the foundation of Geoff's transformational work is Neuro-Semantics and Self-Actualising Psychology. These multi-disciplinary fields stem from the study of wellness and how psychologically healthy people are motivated, change, learn and develop. The models used in NS empower people to direct their lives in line with their highest intentions and meanings. His clients are able to bring more meaning to the things they do and to do more of what is meaningful to them, resulting in greater resilience and higher performance.
Clinton YeatsClinton has been involved with numerous companies, organisations and government agencies in New Zealand in the development and implementation of operational and business improvement programmes. Clinton is a “Lean Thinking” specialist with a strategic focus on the design and implementation of business improvement programmes including the training and development of staff at all levels. Prior to moving to New Zealand in 2004, Clinton’s career spanned 18 years in the motor industry in South Africa, the UK and Japan. Between 2000 and 2004, Clinton was Project Manager with Nissan Motor Company Ltd Japan. Clinton managed new vehicle development programmes for the European market. Clinton was responsible for the overall production plan for new vehicles and the achievement of QCD targets. As Production Engineer then Engineering Manager at Nissan Motor Manufacturing UK Ltd between 1990 and 1999, Clinton was responsible for the management of Engineering and Production teams. He managed multiple concurrent projects in vehicle and process development and in plant preparation. The continuous improvement (“Kaizen”) of the manufacturing process through “Lean Thinking” was a central function within this role. Within this period, Clinton was involved in numerous supplier development programmes throughout the European supply chain. In South Africa, Clinton started his career in Product Development at Toyota Manufacturing SA Ltd following the completion of his academic studies in Mechanical Engineering.
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