NEW COURSES

EMPLOYMENT LAW

Creatively Managing the Workforce - Addressing the need for more modern employment arrangements that cater for the needs of people who want to work part time or casual or flexible working time.

Employment Relations Kit - The aim is to assist small employers to improve their employment procedures so that they reduce lost time and resources and enhance employment relationships.

Guide to Minimum Employment Conditions - This workshop will help employers understand aspects of employment legislation and build mutual trust in employment relationships by fostering good faith behaviour to grow their businesses.

Working Productively in a Unionised Workplace - This workshop aims to identify the separate roles and responsibilities of the management and union groups in a workplace.

MANAGEMENT

Achieving the Most from Your Business: Mining for Gold - Learn to effectively apply key elements of business model success to your own business to achieve increased profitability and longevity.

Essential Performance Measures - Learners will be able to effectively design and implement a performance measurement system for the key activities and elements of their business.

How to Maximise Your Profits - Designed to show learners how to effectively assess, design and implement different initiatives to increase the profitability of their business.

Increasing Business Efficiency - Learners will be able to effectively assess, design and implement different initiatives to increase the efficiency of their business.

Recognition = Retention - Recognition and acknowledgement repeatedly show up in surveys at the top of employee preferences and best places to work.

LEADERSHIP

Accessing Personal Genius - APG introduces the highly acclaimed field of Neuro-Semantics, a form of ‘positive psychology’ based on studying the structure of wellness.

Effective Strategy Implementation - This versatile framework simplifies and accelerates change management; once understood, it can then be applied more broadly to any change initiative.

Leading Virtual Teams - Many organisations are switching to virtual or remote working as part of a deliberate strategy to cut costs and focus on customer based activities.

Strategic Customer Service: Managing the Competitive Edge -

Unlocking Organisation Wide Creativity - An experiential and practical training course that unlocks and increases the creative and innovation capability of individuals, teams and organisations.

Vision, Values, Mission - The method of creating Vision flies in the face of 'normal' team goal-setting rules, in that Vision cannot come from followers - it must come from the Leader.

MANUFACTURING SKILLS

Critical Chain Project Management - Critical Chain Project Management (CCPM) is a proven method of ensuring that a project will finish on or before due date, it will be on or under budget and there will be no compromise in original specifications.

Optimum Production Performance - Lean techniques and Constraint Management are powerful and proven ways to improve any system. This popular workshop extends upon the ideas conveyed in the best-selling & groundbreaking book “The Goal” by Dr Eli Goldratt.

OCCUPATIONAL HEALTH & SAFETY

Preparing for Your ACC Audit - For those in the ACC WSMP or Partnership Programme, this will enable you to benchmark your health and safety systems to meet ACC Audit standards. 

PERSONAL DEVELOPMENT

Anger Management Strategies - This course is for those who want to learn how to effectively manage anger and skills to handle unacceptable responses in the workplace.

Mental Resilience - Showing how individuals in the most heinous of situations, can survive rather well if they apply certain principles, as thousands of resilient people have done in the past.

The Competent PA - This course is designed to build confidence in interacting with team members and managers, develop organisational skills and a high degree of professionalism.

SALES AND MARKETING

Telephone Sales Skills - Designed to develop communication skills that will enable the participants to gain maximum results from selling their products and services over the telephone.