CATEGORY:  FIRST LINE MANAGEMENT

Supervision Essentials 2:
Monitoring & Managing Team Performance

Who Should Attend

Supervisors, Team Leaders, Heads of Department, Managers and anyone who is responsible for the supervision or control of staff

What Will I Learn

To develop the skills required to improve individual and team performance through effective on-job instruction and delegation. To be able to manage performance through informal performance feedback and formal performance reviews, along with performance problem-solving. To be able to run productive meetings. To understand the forces and criteria which underpin good teams and be able to manage the teambuilding process.

Workshop Content

• On-job coaching skills
• Meetings
• Delegation
• Team Dynamics
• Performance Feedback and Review
• Video-based interactive case studies

Productivity Improvements

On leaving this course you will be able to:
Teach employees how to do workplace tasks, run meetings that actually produce results, give some of your tasks to others to grow and develop them (and free you up to do what only you can do), build and run an effective team, plan and monitor the performance of others and provide informal and formal performance feedback.