CATEGORY:  FIRST LINE MANAGEMENT

Supervision Essentials 3:
Leading Teams through Change

For

All those in leadership roles who need to initiate and drive change, and lead their teams through change.

What will I learn

Change is all around us. The pace of Change is accelerating. Changing things means uncertainty and discomfort to most people, so it’s good to understand what people will go through in their minds, and how you can ease the pain. To cause Change in a responsible way requires a full understanding of ‘how it currently is, and why’ before wondering ‘how it could be’. Change often causes conflict, so the Change Leader needs to know how to spot conflict, prepare for it, and deal with it effectively.

Workshop Content

• Change Models and understanding the process
• Employee Reactions to Change
• Communication and Change process management
• Work Analysis
• Proposals and planning for Change
• Conflict models and conflict resolution
• Stress Management during Change

Productivity Improvements

On leaving this course you will be able to:
Look for, create and initiate responsible Change, respond effectively to externally-imposed change, cope with Change personally and lead others through the Change process with minimum casualties.