CATEGORY:  FIRST LINE MANAGEMENT

Team Leader Toolbox 3:
Increasing Team Productivity

Who should attend

This course is essential for Supervisors/Team Leaders who are newly appointed to the position or those in the position who have not attended formal training in supervision practices.

What will I learn

Maintaining a high productivity is the life of a successful business all around the world. No matter how much money you invest in your business without productivity implementation strategies your business would not progress and would eventually collapse. For a small business, productivity is of more importance as the business thrives on this to gain position in the market and through this earn sales, hence, "profit". Therefore, it is essential for employers to be aware about the aspects of maintaining a stable and reliable productivity to satisfy their client/customers.

Workshop Content

• The elements of a high-performance team
• Setting ground rules within a team
• Motivation model • Extrinsic and Intrinsic motivators
• Getting others to take ownership and initiative
• Interpersonal communication skills
• Written communication
• Questioning skills
• Managing change
• Handling the difficult employee
• Preparing for the performance meeting

Productivity Improvements

On leaving this course you will be able to
• Know your strengths and possible weaknesses as a    people manager
• Stay emotionally balanced to boost your team's motivation    and productivity
• Manage your emotions and respond effectively to your    team members
• Increase team stability, `buy in’, and motivation
• Maintain productivity during change
• Reduce guess work with interpersonal communication