This course will suit people who are currently working, or intend to work, in the area of Human Resources or a Human Resource Support role.
What will I learn
The objective of this course is to provide a basic understanding of concepts and methods related to human resource management in modern organisations. Also, the purpose is to sharpen attendee’s understanding and awareness of the contribution this unique resource human resource can make to organisational effectiveness.
Workshop Content
Human Resources Management - roles and responsibilities
The changing role of HRM
Foundation for people management skills
Developing a safe and positive working environment
Matching HR needs and people
Rules for preparing job descriptions and person specifications
Preparing the interview plan
Job advertisements
Preparation and interviewing methods and skills
Reference assessment and checks
Performance discussion skills and considerations
Listening and observing
Procedural fairness requirements
Productivity Improvements
On leaving this course you will be able to
Understand the issues involved in the staffing of organisations, including the recruitment and selection of staff, their training and development, and the ways in which their performance can be assessed.
Understand human resource management (HRM) functions within organisations, including an appreciation of the roles of the HRM specialists.
National Qualifications Framework:
Competencies relevant to unit standard: 23395 Version 1 Level 4 3 Credits Participate in staff selection processes
